Veteran Employment Success Through Michigan Works!

Maurice came to Michigan Works! seeking assistance with filing his Unemployment Insurance Agency (UIA) claim after his previous position as a Certified Nurse Aide ended. As an older Veteran with limited computer skills, Maurice appreciated the hands-on support he received in completing his claim and fulfilling the UIA Register for Work requirement.

Over the next several months, Maurice continued to use the Michigan Works! Resource Room for weekly job searches and bi-weekly UIA certifications. With support from Business Solutions Professional Jennifer Coughlin, he completed and submitted multiple job applications directly to employers.

During his job search, Maurice also took advantage of several free Michigan Works! workshops. After attending the Basic Computer Skills workshop, he shared that he was pleasantly surprised by how much he had already learned simply by using the Resource Room and completing online applications. He also participated in the Mock Interview and What Employers Expect workshop, where he received resume and interview tips, feedback on his responses, and insight into what employers are looking for during the hiring process.

Through these conversations, Jennifer gained a better understanding of Maurice’s goals and recommended a Veteran-friendly employer—The Landing Zone—as a strong fit. Maurice was looking for more than just a job; he wanted meaningful work that would help him stay connected to the community. He completed a paper application for a maintenance position, which Jennifer delivered to the employer the same day.

Shortly thereafter, Maurice was offered an interview and was hired, starting work almost immediately. In his new role, he performs regular building maintenance and is learning to maintain and service bowling lanes and behind-the-scenes equipment. Maurice enjoys working alongside fellow Veterans, feeling connected to the community, and benefiting from a job located just five minutes from his home.

The Landing Zone management has also expressed appreciation for the partnership. Tony Sharkey, Manager of The Landing Zone, shared, “Michigan Works! is so easy to work with, providing fabulous, fast service. They excel at connecting the right job seekers with providers that fit. It’s always a pleasure working with them.”

Maurice’s story is a great example of how individualized support and strong employer partnerships lead to successful outcomes for both job seekers and businesses.