Heather Turns a Setback into a New Beginning with Michigan Works!

Heather never planned on leaving her job. As a single mother, she had worked hard to build stability for herself and her children. When she unexpectedly lost her position, it felt like the ground shifted beneath her. There was no backup plan — just the immediate pressure of bills, responsibilities, and making sure her children didn’t feel the weight of the uncertainty she was carrying.

Determined to move forward, Heather came to Alpena Michigan Works! for resume assistance and job-search support. She attended a RESEA workshop and learned about training opportunities, direct placement options, and support services available through WIOA. Staying proactive, she refined her resume and followed up on leads.

Her persistence paid off. Heather was offered a full-time bookkeeper position and received support from Michigan Works! to purchase professional attire for her new role. What began as an unexpected setback became a fresh start for Heather and her family.